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We execute your digital transformation
Say goodbye to communication chaos and hello to streamlined customer conversations with XQu Messaging! Our innovative solution empowers your team to efficiently manage customer communication across various channels, ensuring seamless interactions and improved customer satisfaction.
Are you ready to optimise your disorganised and scattered communications with your customers?
Are you ready to optimise your disorganised and scattered communications with your customers?
Centralisation
With XQu Messaging, you can centrally manage all customer communication, including SMS and WhatsApp messages, from a single platform. No more scattered conversations on private devices or missed messages – everything is organized and easily accessible.
Accessibility
Give every employee access to customer conversations, eliminating the reliance on a single person to handle communication. Whether they are in sales, support or management, everyone can stay informed and respond promptly to customer inquiries.
Integration
XQu Messaging is designed to integrate with your existing CRM/ERP systems, providing a unified view of customer interactions. By consolidating communication channels, you can enhance data visibility and improve decision-making processes.
Feature list
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Comprehensive web interface for all employees - Message relay: employees continue to use their own mobile device
- E-mail notifications for low volume messaging
- CRM/ERP integration: show names instead of numbers
- CRM/ERP integration: keep communications in the customer record
- Single company business number for both SMS and WhatsApp
- Send and receive attachments via WhatsApp
- Support for WhatsApp business templates to initiate communication
- Support for multiple numbers (e.g. corresponding with different brands)
- Showing/hiding and classification of communication threads
What it looks like...
Try it now!
Scan the WhatsApp QR-code at the left. It provides you with XQTING's WhatsApp business number allowing you to start communicating with us via WhatsApp and SMS.
XQTING process overview
We deploy an Agile methodology to deliver tailored, effective solutions, engaging with clients closely from start to finish.
Thorough needs analysis
Every project begins with an in-depth analysis of your specific challenges to set a clear scope and budget. We hold discovery sessions to fully understand your needs, ensuring solutions are perfectly aligned with your business objectives.
Solution proposal and feedback
After analyzing the challenges, we propose potential solutions and discuss all feasible options, aligned with your strategic goals.
Customized development and implementation
We develop and implement the technological solutions that seamlessly align with your needs. From ERP implementations and integrations to custom software development, our solutions are intended to maximize your operational efficiency. This phase includes rigorous testing to ensure quality before and after deployment.
Sustainable implementation and support
Our support extends beyond project completion. We are committed to long-term assistance and iterative improvements, ensuring our solutions evolve with your business and continue to deliver value.
Discover how our digital solutions can elevate your operations. Contact us today to start your journey towards a more integrated, connected, and innovative future.
Our process in action
Explore how our long-term support has helped a leading logistics company continuously improve their operations over a decade.
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